Welcome to this week's edition of The Thistleblower.
I'm often asked how I think technology affects our business.
My view is, the more advanced the technology, the greater the need to continue providing outstanding customer service.
We are a business focused on delivering great service, mainly because as a collection of individuals, that's what we are passionate about. We take a great amount of pride in each recommendation, 5* Trustpilot review and repeat business opportunity. Some of our clients have returned after first working with us 20-25 years ago.
There are no shortcuts to being a successful agent, you have to be willing to work hard, apply a great level of determination and never stop striving for the best results for your client.
All the technology in the world won't replace that.
Ed Mackenzie Smith
Managing Director
Until this week, you could have been fooled into thinking it was still summer, but with the clocks turning back, the nights drawing in and the temperatures starting to dip, now is the time to think about winter-proofing your home ahead of the coming months.
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In January of last year, we took the decision to make ourselves available on Trustpilot to enable our Vendors, Applicants, Landlords and Tenants to review our service in a way that is unbiased and unpressured. Since then we have become one of the top 10 agents nationwide as rated by Trustpilot. This is a great reflection of the dedication of our team.
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With just five days to go, the countdown has begun for the much publicized US Presidential vote that will take place on the 8th November. We will witness the most motivated house move of the year, to what is arguably the most esteemed building worldwide – The White House.
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Join us between 10am & 11am on Saturday 5th November, at the open house event for this practical three/four bedroom home in Ash. The home has been lovingly maintained to offer generous living accommodation and is just a short walk from the station, amenities, and schools.
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Now that the clocks have gone back, the dark evenings present the perfect opportunity for roaring fires, cosy candlelit evenings and of course celebrations such as Bonfire Night. We've put together some top tips to keep your family and home safe during this time.
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As the nights draw in, there is nothing more comforting than returning to a warm and cosy lounge. Throughout our current properties available, we have some stunning living rooms that would make a perfect retreat, we've put together a small selection of just some of our favourites.
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Originally built as a detached dwelling plus coach house, circa early 1900’s and converted in the 1950’s, this impressive home is located on arguably Farnborough’s most prestigious road, Cedar Road, within walking distance to high calibre schools/colleges for all ages.
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Set the pace for a more streamlined lifestyle with this stylishly presented three bedroom rental property, set within the popular Elvetham Heath vicinity; just a stroll from the nature reserve, numerous amenities, and the train station.
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Remember, remember the 5th November… With the weekend bringing annual bonfire and firework celebrations, you may want to attend a local event near you. There are events in three of our branch towns which are sure to offer up a great display.
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